We are committed to ensuring that your information is secure. No method of transmission over the Internet, or method of electronic storage is 100% secure and reliable however, and we cannot guarantee absolute security concerning your information.
INFORMATION WE COLLECT AND USE
We may require you to provide us with certain Personal Identifiable Information, including but not limited to your name, phone number, email address or postal address to provide you with a better user experience. We may collect the following Information about you when you use our Services:
Your name and job title and any other information you submit when you sign up for access to our Services
Your contact information including email address
Information you provide to us for customer service and support
Messages that you send or receive through our website
Information concerning the dates and times you use our Services
Details of transactions that you conduct while using our Services, including any information we require to provide the products or services that you sign up for
Your location according to the IP address assigned to your computer machine or mobile device by your Internet Service Provider, and mobile location data
Usage data about how you use our site, so-called Anonymous Data, which we collect using Cookies
information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data
Other Information relevant to customer surveys and/or offers
Information concerning the type of browser, operating system and language that you use while visiting our website
Information about the website that directed you to our website, including information about the website that you previously visited before visiting or logging on to our website
HOW WE USE INFORMATION
We collect the information described above for the following reasons and uses:
For our internal record-keeping purposes and requirements
To administer your user account with us (including notifying you of any compatible matches, tips, announcements, updates, special offers or services, should you consent to these things)
To ensure that you are complying with the Terms and Conditions of Use and to comply with our statutory and regulatory obligations
To help us improve the structure, layout and usability of our Services
To allow you to participate in interactive features offered by our Services
To help personalize your repeat visits to and usage of our Services
To provide you with information on products or services or news and offers that you request from us
to send you service, technical and other administrative emails, messages, and other types of communications
to contact you for invoicing, account management, and similar reasons and we use account data to administer accounts and keep track of billing and payments
To answer questions you may raise or respond to comments you may send to us
To notify you about changes to our service or the functionality of our Services
To carry out market analysis and research
CONTROL OF YOUR PERSONAL IDENTIFIABLE INFORMATION
In providing your Personal Identifiable Information and receiving the Services, you represent and warrant to Year of Living Better that you do not reside in, are located in, or are not a citizen of a nation state that is part of the European Economic Area.
You may request that we delete any of your Personal Identifiable Information we have by notifying us at firstname.lastname@example.org. You may also decline to provide Information when requested on our website to provide you with access to our website’s functionality. If you decline to provide Information that is required for you to use the Services, however, you may be prevented from accessing and using some, or all, portions of our Services or experience a loss of functionality of our website and a reduced user experience.
You may request details of Personal Identifiable Information which we have about you. If you would like a copy of your Personal Identifiable Information that we have please write to email@example.com. You may be charged a small administrative fee for this service.
If you believe that any of your Personal Identifiable Information we have is incorrect or incomplete, you may have the information corrected by notifying us at firstname.lastname@example.org.
Certain Personal Identifiable Information may be exempt from such requests in certain circumstances, which may include circumstances where we need to keep processing your such information for the period of time needed for Year of Living Better to pursue legitimate business interests, conduct audits, comply with certain legal obligations, resolve legal disputes and enforce our agreements. There will be certain residual data that will remain within our databases, access logs and other records, which may or may not contain your Personal Identifiable Information.
If you previously permitted Year of Living Better to use your Information for direct marketing purposes, you may rescind that permission at any time by writing to or emailing us at email@example.com.
We will not sell, distribute or lease your Information to third parties unless we have your permission or unless we are required by law to do so. We may use your information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
WHERE WE STORE YOUR INFORMATION
HOW LONG WE RETAIN/KEEP YOUR DATA
We will retain your information in accordance with your instructions, including any applicable terms in the Terms and Conditions of Use, and as required by applicable law.
If you are an inactive user or infrequently use our Services, you should be aware that we will continue to store your information until you cancel your account. You are responsible for changing your preferences or cancelling your account.
If your account is ever terminated by us for a violation of our Terms and Conditions of Use, or you are detected as a potential or actual threat to our business or our users, your information will be retained for as long as we deem necessary to protect our business and users.
LOG DATA AND COOKIES
We may collect information that your browser sends to us that is called Log Data whenever you visit our website. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these “cookies” to collection information and to improve our Services.
Cookies help us provide you with a better website user experience by enabling us to monitor which pages are being used. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You have the option to either accept or refuse these cookies through your browser and to know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions and functionalities of our Services.
LINKS TO OTHER SITES
If you leave our website, we do not have any control over that other website or the information that the other website may collect from you. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services or for the protection and privacy of any information which you provide while visiting such other websites.
Third parties (such as, and for example, Agents, other users of the Services, or providers of other services that are not Year of Living Better's Services) and their services are not owned or controlled by Year of Living Better. You may enable or permit others to enable and provide you with third party services. We may share your information with third parties when we have your consent to do so or if you have not exercised your right to opt out of such third party services. Third parties that have been granted access to your information may have their own policies and practices for collection, use, and sharing your information. We require each third party service provider to disclose all permissions for information access in the Services, but we do not guarantee that they do so. When enabled, we may share your information with third party services. Please check the permissions, privacy settings, and notices for these third party services or contact the provider for any questions.
Also, we may be required by law, for example, through potential or actual litigation, court order, public or governmental authorities, or rules and regulations within or outside your country of residence to disclose all or part of your information to third parties. We may also deem it necessary to make such a disclosure in the event of an issue of national security, law enforcement or other such similar situations as we deem necessary including, for example, allegations of alleged infringement of copyright, trademarks or other third parties’ rights.
OUR SERVICE PROVIDERS
We do not provide your information to our service providers that enable them to engage in any direct marketing to you without your express consent. We share your Personal Identifiable Information with our service providers in order to provide the Services to you including third parties who assist us with:
information and data processing
credit and payment processing
managing and hosting data
consumer research or satisfaction surveys
To improve our services
To provide service on our behalf
To perform service, maintenance and repair-related activities
To assist us in analyzing how our Services are used
Our service providers may have access to your information to perform the tasks described above. However, they are obligated not to disclose or use your information for any other purpose.
If we receive a request for information, we may disclose your information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process. We may also disclose your information to protect and defend our rights, property, or safety of those of third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
CALIFORNIA CONSUMER PRIVACY ACT ("CCPA") RIGHTS
For more details about Personal Identifiable Information we collect, including the categories of sources, please see the INFORMATION WE COLLECT AND USE section above. We collect this information for the business and commercial purposes described in the HOW WE USE INFORMATION section above. We share this information with the categories of third parties described in the THIRD PARTIES and SERVICE PROVIDERS sections above. We do not sell (as defined in the CCPA) your Personal Identifiable Information without your consent or without providing a right to opt out. Please note that we do use third-party cookies for our advertising purposes as further described in LOG DATA AND COOKIES section above.
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of Personal Identifiable Information we collect (including how we use and disclose this information), to delete their Personal Identifiable Information, to opt out of any sales that may be occurring, and to not be discriminated against for exercising these rights. You may opt-out by visiting the following page: www.yearoflivingbetter.com/opt-out. You may designate another person to opt-out on your behalf.
Consistent with California law, if you choose to exercise your applicable CCPA rights, we will not charge you different prices or provide you a different quality of services. If we ever offer a financial incentive or product enhancement that is contingent upon you providing your Personal Identifiable Information, we will not do so unless the benefits to you are reasonably related to the value of the Personal Identifiable Information that you provide to us.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at firstname.lastname@example.org or by mail to the following address:
Year of Living Better, LLC
1020 W. Lawrence Ave, #1302
Chicago, Illinois 60640
We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
Year of Living Better does not knowingly collect Personal Identifiable Information from minors (under the age of eighteen (18)). If you are a parent or guardian and you are aware that your child has provided us with Personal Identifiable Information, please contact us so that we can delete the information.
Year of Living Better, LLC
1020 W. Lawrence Ave, #1302
Chicago, Illinois 60640
Published by Year of Living Better, LLC on September 1, 2020